Welcome to Media Elite Group! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Media Elite Group’s website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.

2. Ordering and Customization

a. Product Customization: Media Elite Group offers customization services for a wide range of apparel and promotional products. We reserve the right to refuse any customization request that violates our content policies or legal regulations.

b. Quotes and Pricing: Bulk orders are eligible for discounts. For the best pricing, please contact us at support@mediaelitegroup.com. All prices are subject to change without notice.

3. Shipping and Delivery

a. Processing Times: We aim to process orders promptly. If the item is in stock, it will be processed right away. Customization may require additional processing time.

b. Shipping Times: Standard shipping times apply once the order is processed. Delivery times may vary depending on the destination.

4. Returns and Exchanges

a. Quality Assurance: We strive to deliver high-quality products. If you receive a defective or incorrect item, please contact us within 7 days of receiving the order.

b. Customized Products: Customized items are non-refundable unless they are defective or do not meet the specifications provided during the order.

5. Intellectual Property

a. Ownership: All content and designs on the Media Elite Group website are the intellectual property of Media Elite Group. Unauthorized use is prohibited.

b. User-Generated Content: By submitting designs or content for customization, you grant Media Elite Group the right to use, reproduce, and distribute the content for the purpose of fulfilling your order.

6. Local Pickup and Delivery

Media Elite Group offers local pickup and delivery options. Contact us for details and availability.

7. Contact Information

For any inquiries or concerns, please contact us at support@mediaelitegroup.com.

These terms and conditions are subject to change without notice. It is your responsibility to review them periodically for updates. Continued use of our services constitutes acceptance of any modifications to these terms.